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Civilian Benefits and Entitlements

Benefits and Entitlements Service Team

The Benefits and Entitlements Service Team (BEST) is located at the Air Force’s Personnel Center, Joint Base San Antonio-Randolph, Texas. BEST is responsible for providing customer service and current benefits information for Air Force-serviced civilian employees in the following programs:

  • Federal Employees Health Benefits (FEHB) Program

  • Federal Employees Group Life Insurance (FEGLI) Program

  • Thrift Savings Plan (TSP)

  • Retirement (and retirement related) Programs

  • Survivorship (counseling and/or claims assistance for employee death-in-service and family member death)

All Air Force-serviced civilian employees will submit their elections to enroll (or make changes) in FEHB, FEGLI, and TSP (regular and catch-up) using the electronically web based Government Retirement & Benefits (GRB) Platform.  The GRB Platform also provides information in all the benefits areas, including general and personal information, as well as retirement and TSP annuity estimates.

Civilian Leave Program
Civilian Tuition Assistance Program
Civilian Coverage and Insurance
Civilian Thrift Savings Plan
Benefits and Entitlements
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