The Benefits and Entitlements Service Team (BEST) is located at the Air Force’s Personnel Center, Joint Base San Antonio-Randolph, Texas. BEST is responsible for providing customer service and current benefits information for Air Force-serviced civilian employees in the following programs:

• Federal Employees Health Benefits (FEHB) Program

• Federal Employees Group Life Insurance (FEGLI) Program

• Thrift Savings Plan (TSP)

• Retirement (and retirement related) Programs

• Survivorship (counseling and/or claims assistance for employee death-in-service and family member death)

All Air Force-serviced civilian employees will submit their elections to enroll (or make changes) in FEHB, FEGLI, and TSP (regular and catch-up) using the electronically web based Government Retirement & Benefits (GRB) Platform.  The GRB Platform also provides information in all the benefits areas, including general and personal information, as well as retirement and TSP annuity estimates.