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Personal and Work Life


The goal of the Personal and Work Life Program (PW&L) is to increase the effectiveness of everyday living skills, coping with life events and realizing one’s personal potential resulting in increased quality of life and resilience for military members and their families.


The Airman and Family Readiness Center (A&FRC) is the focal point to assist all service members and their families, to include Department of Defense civilians, in easing their adaptation to the military lifestyle and enrichment of their personal and work life. 

The A&FRC assists with crisis intervention and customized action planning by conducting assessments, offering skills development and providing referrals to agencies both on and off the installation. P&WL activities are educational in nature and offered in group or individual settings. Topics range from interpersonal communication skills, adoption, relationship building, maintaining long-distance relationships (during deployment and other separations), marriage preparation, positive parenting, eldercare, time management and team building.

Several offerings aim to facilitate and connect customers to information and agencies they will encounter throughout their military experience. These include the Key Spouse Program and Heart Link.

Key Spouse Program

While the A&FRC is responsible for training Air Force Key Spouses, the Key Spouse Program is a commander’s program designed to enhance unit family readiness. Each unit in the Air Force is tasked with ensuring a Key Spouse is appointed to serve as a liaison to unit and family members. If you are curious about becoming a Key Spouse or determining who your Key Spouse is, contact your sponsor’s unit for more information.

Heart Link Program

The Heart Link Program, funded by the Air Force Aid Society (AFAS), is an adaptation and networking forum for Air Force spouses of less than 5 years. While other services’ spouses are welcome, Heart Link is aimed at increasing awareness of the Air Force mission, customs and traditions, protocol and available resources, and information about accessing helping agencies.

Military and Family Life Counselors

Military and Family Life Counselors (M&FLC) provide non-medical counseling; addressing life skills topics such as anger management, conflict resolution, parenting, parent and child communication, relationship issues, and marriage enrichment, as well as challenges with the military lifestyle, including deployment stress, reintegration, relocation adjustment, separation and loss.

This support is aimed at preventing the development or exacerbation of mental health conditions that may detract from military and family readiness. With the exception of mandatory state, federal and military reporting requirements (domestic violence, child abuse and duty to warn situations), counseling is private and confidential.

Each A&FRC has at least one adult M&FLC located in the A&FRC to help with all your confidential counseling needs. Child and youth behavioral M&FLCs are available for children under the age of 18 and are located within the Child Development, School Age and Teen Centers. 

Military Onesource Resources

Military members and families have support 24/7.  Military OneSource counselors are available at no cost and offer short-term, confidential, non-medical counseling services for a wide range of issues from marital conflicts, anger management, stress management and coping with separation, loss and deployments. Military OneSource sessions can take place in person, over the phone, or via secure video or online chat.  This is the perfect resource for those who reside more than 50 miles from an Air Force installation, or need counseling services after hours. Click the link below to visit the non-medical counseling page.

Military OneSource