HomeHomeHurricane Dorian

Hurricane Recovery Information and Resources

The Air Force’s Personnel Center is focused on supporting all Air Force personnel and their families affected by Hurricane Dorian. On this page, you will find updates on locations affected by the hurricane, as well as information for displaced Airmen and families, personnel contact information and helpful links to questions you may have related to personnel actions that may have been impacted by the storm.

 

STOP MOVEMENT INFORMATION

Upon TERMINATION of a stop movement notice, all affected Airmen may resume travel. This applies to all personnel, whether TDY, deployed, on leave or in PCS status. 

Terminated Sept 6, 2019:  STOP MOVEMENT IN EFFECT for JOINT BASE LANGLEY-EUSTIS, VIRGINIA

Terminated Sept. 9, 2019:  STOP MOVEMENT IN EFFECT for JOINT BASE CHARLESTON, SOUTH CAROLINA

Terminated Sept. 6, 2019:  STOP MOVEMENT for SEYMOUR JOHNSON AIR FORCE BASE, NORTH CAROLINA.  

Terminated Sept. 6, 2019:  STOP MOVEMENT for PATRICK AIR FORCE BASE and CAPE CANAVERAL AIR FORCE STATION, FLORIDA.

ACTIVATION OF STOP MOVEMENT -- Air Force personnel affected by the stop movement for both TDY and PCS actions to the affected locations should keep in contact with their leadership for further travel guidance. A stop movement remains in effect until further notice and will be updated as the situation dictates.

Airmen and Air Force family members should ensure current contact information is in the Air Force Personnel Accountability and Assessment System, AFPAAS, located at the Need Assistance button below. Simply log in from your desktop or mobile device to ensure your information is current before a need arises. AFPAAS helps leaders account for Total Force Airmen and their family members during a natural disaster or crises providing visibility on where members are, how they are doing and what they need.

DETAILS: STOP ALL INBOUND TRAVEL FOR THE AFFECTED LOCATIONS. All CONUS-based Airmen projected for PCS to any of the affected locations, and those who may have out processed but not departed from their current duty station, must not depart/proceed. Airmen must remain at their current duty station until further notice. Outbound personnel may travel as conditions safely allow.

Airmen currently stationed overseas who have a projected assignment to one of the affected locations, have a September DEROS, and have not yet departed the overseas area, must be contacted by their servicing FSS/MPS and advised of their options.

Airmen who have already departed their last permanent duty station, either overseas or CONUS, must be contacted immediately by their losing FSS/MPS by whatever means available and advised of this situation. Direct each member NOT to proceed to the affected location until further notice.

Airmen stationed at the affected locations who are away from the base on leave or TDY must remain on leave/TDY until instructed to return by their leadership. PLEASE KEEP IN CONTACT WITH YOUR LEADERSHIP FOR FURTHER TRAVEL GUIDANCE.

STOP MOVEMENT POINTS OF CONTACT: 
For active-duty Airmen: AFPC/DP3AM at DSN 665-3815 or commercial (210) 565-3815. Email: AFPC.DP3AM.WORKFLOW@US.AF.MIL

For Civilian Airmen: AF Civilian Support Branch at DSN 665-5707 or commercial (210) 565-5707. Email: AFPC.DP3FSCIVILIANSUPPORTBR@US.AF.MIL

For Air Force Reserve and Guard Airmen:  Please use the Total Force Service Center toll-free number at 800-525-0102, option 1, 1, and AFPC will start the case management on your travel situation.

UPDATES

IF YOU ARE IN NEED OF ASSISTANCE, please click on the Need Assistance button below and submit a Needs Assessment survey through AFPAAS.

If evacuated, do not return to base until directed to do so.

Civilian Airmen are permitted to perform work considered necessary during an evacuation, but before performing any work, employees must request approval from their leadership.

Contact Information

If you're affected by Hurricane Dorian and have questions regarding assignments, temporary duty assignments, retirements or other personnel actions, please contact the Total Force Service Center at 800-525-0102, option 1, 1. Other lines include 210-565-0102, option 1, 1; or DSN 665-0102, option 1, 1.

 

For Nonappropriated Fund employment and benefits enquiries, contact the Air Force NAF Employee Hotline at 800-379-2867. 


For other hurricane relief information:

Personnel Readiness Center:  210-565-2020 or 800-435-9941. This unit can help affected personnel with a Needs Assessment if they are unable to access the AFPAAS website from the Need Assistance button above.

 

AFPC Airman and Family Readiness Operations:  toll-free 866-299-0596. If you have been impacted by Hurricane Dorian and require the assistance of an AFPAAS Case Manager, please verify your contact information and complete an AFPAAS Needs Assessment as listed under "Hurricane Dorian," using the Need Assistance button above. Another option is to complete a PDF-fillable Needs Assessment form. Download it HERE; email submission instructions are on the form. Impacted Airmen can also snap a picture of the form and text it to 210-627-8726. Regardless of the completion method you choose, you will be connected to the A&FRC nearest you within 24-48 hours for assistance.  

 

If you are NOT listed as "Affected in the Geographical Area of Impact" by Hurricane Dorian but require help completing a Needs Assessment, please contact Airman & Family Readiness Operations using the toll-free number.

 

Air Force Casualty Toll-Free Number:  800-433-0048

Air Force Discrimination & Sexual Harassment Hotline:  888-231-4058

AIRMAN & FAMILY READINESS CENTERS

While Airman and Family Readiness Centers, A&FRC, provide an entire spectrum of family and work life support to Airmen and their families, there are a handful of services those impacted by Hurricane Dorian may find useful. Visit your local A&FRC today to access those services.

air force aid society ASSISTANCE

Headquarters Air Force Aid Society has released guidance for Hurricane Dorian financial assistance. Airmen and eligible personnel who evacuated under mandatory evacuation orders for Hurricane Dorian and DO NOT have a Government Travel Card may request an AFAS loan. AFAS authorizes $300 for single Airmen without dependents and $600 for Airmen with dependents under the blanket agreement. The total is $600 maximum for Join Spouse (mil-to-mil) couples or per family. Repayment will be $50 per month starting December 2019. Eligibility includes Airmen in the following categories:

  • Active-duty Airmen and eligible family members (with dependent ID card)
  • Air National Guard and Air Force Reserve Airmen on active-duty status (Title 10 orders) for more than 15 consecutive days 
  • Retirees and eligible family members (with dependent ID card) under official evacuation orders

**Individuals are encouraged to use their GTC per installation limited evacuation orders.

For assistance, Total Force Airmen should contact the closest Airman and Family Readiness Center. If not near an Air Force installation, they may apply through any Military Relief Society Agency. If they are not within 50 miles of any military installation, they should contact the American Red Cross at 877- 272-7337.

FEMA
American Red Cross
Civilian Employee Assistance Program
Military OneSource Link