HomeHomeHurricane Michael

The Air Force’s Personnel Center is focused on supporting the Tyndall Air Force Base, Florida, community and all Air Force personnel and their families affected by Hurricane Michael. On this page, you will find updates on Tyndall as well as information for displaced Airmen and families, personnel contact information and helpful links to questions you may have related to personnel actions that may have been impacted by the storm.


All Tyndall personnel are accounted for so Airmen and families may hear the phrase, "AFPAAS is closed." However, please know that representatives are still working through your Needs Assessments, whether submitted via AFPAAS or by phone. If you are in need of assistance, please click on the Need Assistance button below and submit a Needs Assessment survey through AFPAAS.

 

The evacuation order (click to download) remains in effect for Tyndall and a stop movement for all PCS/TDY actions has been issued. For now, all personnel should remain at their safe locations. In the event of an emergency, please seek medical care from the closest emergency room as the Tyndall Medical Clinic is closed.

Hurricane Evacuation Travel Order, DD Form 1610

Hurricane Evacuation Travel Order Amendment #2, dtd 20181031

Hurricane Evacuation Travel Order Amendment #1, dtd 20181024

Alternate Safe Haven Authorization Memo

 

All announcements, referral certificates and new job offers for civilian Airmen are on hold. Those selected with tentative job offers to Tyndall are being contacted individually to let them know as we await additional information.


AFPC and Air Combat Command want all civilian Airmen to remain at their safe haven locations until directed to return by their local leadership. Civilian Airmen are permitted to perform work considered necessary during an evacuation, but before performing any work, employees must request approval from their leadership. Air Force Installation and Mission Support Center is centrally processing all timecards to ensure continuation of pay. As soon as decisions are made on what missions remain at, or shift away from, Tyndall, AFPC will work with civilian Airmen and their owning organizations to determine reassignment options.

 

WATCH NOW:  Air Force senior leadership press briefing on the condition of Tyndall AFB after Hurricane Michael

Contact Information

If you're affected by Hurricane Michael and have questions regarding assignments, temporary duty assignments, retirements or other personnel actions, please contact the Total Force Service Center at 800-525-0102, option 1, 1. Other lines include 210-565-0102, option 1, 1; or DSN 665-0102, option 1, 1.

For Nonappropriated Fund employment and benefits enquiries, contact the Air Force NAF Employee Hotline at 800-379-2867. NAF employment counseling is available Monday through Friday from 8:00 a.m. to 5:00 p.m. at the Eglin Reception Center, Building 615, Eglin AFB, FL 32542, or by contacting 850-885-9971 or DSN 755-9917.


For other hurricane relief information:

Personnel Readiness Center:  210-565-2020 or 800-435-9941. This unit can help affected personnel with a Needs Assessment if they are unable to access the AFPAAS website from the Need Assistance button above.

 

AFPC Airman and Family Readiness Operations:  toll-free 866-299-0596. If you have been impacted by Hurricane Michael and require the assistance of an AFPAAS Case Manager, please verify your contact information and complete an AFPAAS Needs Assessment as listed under "Hurricane Michael," using the Need Assistance button above. Another option is to complete a PDF-fillable Needs Assessment form. Download it HERE; email submission instructions are on the form. Impacted Airmen can also snap a picture of the form and text it to 210-627-8726. Regardless of the completion method you choose, you will be connected to the A&FRC nearest you within 24-48 hours for assistance.  

 

If you are NOT listed as "Affected in the Geographical Area of Impact" by Hurricane Michael but require help completing a Needs Assessment, please contact Airman & Family Readiness Operations using the toll-free number.

 

Tyndall Contingency Hotline: 1-478-222-0011

 

Tyndall AFB/Bay County Red Cross: 800-733-2767

 

Air Force Casualty Toll-Free Number:  800-433-0048

 

Air Force Discrimination & Sexual Harassment Hotline:  888-231-4058

TYNDALL MAIL SERVICES

Tyndall Air Force Base mail is currently located at the Panama City General Mail Facility and the base is working with the station manager in Panama City to have the mail released. Because of the damage to Tyndall's main mail facility, the base will be setting up a temporary mail facility for official and dormitory resident mail soon.

 

Official mail will be handled a little differently than in the past. Before the hurricane, mail was picked up and delivered at individual units throughout the base. Because many of the units are moving into different facilities, units will pick up from one central location in Bldg. 662 at 445 Suwannee Street, Tyndall AFB, FL 32403.

 

Once on-base mail delivery resumes, dorm residents can also get their mail at Bldg. 662 and will need to present their military ID card. Unfortunately, there is no interim ability for dorm residents to pick-up their mail until on-base delivery resumes.

 

For base housing residents who received mail via the U.S. Postal Service, the USPS is working on a plan to deliver their mail. In the interim, residents can collect their mail at the post office at 1336 Sherman Avenue, Panama City, FL 32401.

 

Dorm residents who received support from the Postal Service Center and who will be reassigned due to Hurricane Michael will need to out-process the PSC. This will ensure their personal mail is forwarded to their next duty station.

 

Non-dormitory residents who received USPS mail delivery and who will be reassigned due to Hurricane Michael will need to initiate a change of address request with the USPS, which can be accomplished online or in person at a post office.

 

Tyndall personnel who live off base should contact their post office for procedures in place to pick up personal mail if that facility has not yet reestablished mail delivery.

TRICARE INFORMATION

TRICARE Emergency Procedures                              TRICARE East:  1-800-444-5445

PMC Referral Waiver:  If you are evacuated due to Hurricane Michael, you may not have to get a referral from your primary care manager to see a TRICARE authorized provider. This is also known as a blanket referral waiver. Visit Tricare.mil/Michael for a list of counties impacted in Florida, Alabama, Georgia, North and South Carolina.

Emergency Rx Refills:  Due to Hurricane Michael, emergency refill procedures are in place in Florida, Georgia and Virginia. Simply take your prescription bottle to any TRICARE retail network pharmacy. To find a network pharmacy, call Express Scripts at 1-877-363-1303 or search the network pharmacy locator on the Tricare website. For more information, visit Tricare.mil/Michael.

STOP MOVEMENT INFORMATION

Air Force personnel affected by the stop movement for both TDY and PCS actions to TYNDALL AFB should keep in contact with their leadership for further travel guidance. A stop movement remains in effect until further notice and will be updated as the situation dictates.

 

Airmen and Air Force family members should ensure current contact information is in the Air Force Personnel Accountability and Assessment System, AFPAAS, located at the Need Assistance button above. Simply log in from your desktop or mobile device to ensure your information is current before a need arises. AFPAAS helps leaders account for Total Force Airmen and their family members during a natural disaster or crises providing visibility on where members are, how they are doing and what they need.

 

STOP MOVEMENT POINTS OF CONTACT: 
For active-duty Airmen: AFPC/DP3AM at DSN 665-3815 or commercial (210) 565-3815. Email: AFPC.DP3AM.WORKFLOW@US.AF.MIL


For Civilian Airmen: AF Civilian Support Branch at DSN 665-5707 or commercial (210) 565-5707. Email: AFPC.DP3FSCIVILIANSUPPORTBR@US.AF.MIL

For Air Force Reserve and Guard Airmen:  Please use the Total Force Service Center toll-free number at 800-525-0102, option 1, 1, and AFPC will start the case management on your travel situation.

FOOD, WATER & SHELTER RESOURCES

Florida Emergency Management has provided a Shelter Information Index located at https://floridadisaster.org/shelters/. The links provided are your local Florida shelter information pages. The information may vary from county to county.

 

Open shelters can be found at https://floridadisaster.org/shelter-status/ or https://www.redcross.org/get-help/disaster-relief-and-recovery-services/find-an-open-shelter.html.

 

Additional Emergency Food Resources: 

Salvation Army Canteen Serving Hot Meals

Florida D-SNAP Online Forms 
U.S. Dept. of Agriculture 
Florida Dept. of Children and Families 
Florida Division of Emergency Management 
Food for Florida 
United States Department of Agriculture 

AIRMAN & FAMILY READINESS CENTERS

While Airman and Family Readiness Centers, A&FRC, provide an entire spectrum of family and work life support to Airmen and their families, there are a handful of services those impacted by Hurricane Michael may find useful. You can access a list of those services and their descriptions here:  Airman & Family Readiness Support Services.

AFAS ASSISTANCE

For assistance, Total Force Airmen should contact the closest Airman and Family Readiness Center. If not near an Air Force installation, they may apply through any Military Relief Society Agency. If they are not within 50 miles of any military installation, they should contact the American Red Cross at 877- 272-7337.

FEMA
American Red Cross
Civilian Employee Assistance Program
Military OneSource Link

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