Please contact the Total Force Service Center at DSN 665-0102, Commercial at 210-565-0102, or Toll Free at 1-800-525-0102 for assistance. You'll need to follow the prompts to get to the appropriate personnel specialist. Personnel specialists are standing by 24/7 to assist you with the exception of New Year's Day, 4th of July, Thanksgiving and Christmas.
In addition, you may also access the myPers website. The myPers site is for active duty, Guard, Reserve and civilian personnel and their families, in addition to others who may need role-based access. The site contains information on a variety of personnel programs and may have the information you need. If you have a question about your personal situation or need assistance from the Total Force Service Center, you can send also an email via myPers. Visit our myPers support page for information on how to create a myPers account.
Overseas callers: dial a toll-free AT&T direct access number from the country you are in, then 1-800-525-0102. Users can also visit the AT&T Enterprise website to obtain direct access numbers.
Having trouble making a call? Remember to dial 94 first for DSN calls; then 312 for CONUS (if not currently stationed CONUS), 314 for USAFE and 315 for PACAF before the dialing the rest of the DSN number.