If you have a personnel question or need assistance from the Total Force Service Center, you may now access myPers through your mobile device. Once you have established a username and password it's as simple as using your iPhone or Android password features for access. MyPers has more than 3,500 articles covering a multitude of personnel-related topics. In addition, you may also chat live with a personnelist, from 7:00 a.m. until 5:00 p.m. Central Standard Time, on the following myPers pages:
⦁ Base of Preference
⦁ Join Spouse
⦁ Exceptional Family Member
⦁ Humanitarian Reassignment
You may also send e-mail and check the status of open service tickets via your mobile device using myPers.
Airmen, Retirees and family members without a myPers account can request one using the steps below. For steps on how to download and log into mobile myPers please see the "Resources" tab.
The myPers website has more than 3,500 articles covering a multitude of personnel-related topics. All first-time myPers users must create an account.
Enter the URL: https://mypers.af.mil into a web browser
Click “Create Account”
Complete the required fields and then click “Continue”
Passwords must by at least 15 characters long and contain at least one uppercase letter, a number, and a special character.
A user PIN must be 6 to 8 numerical digits.
Once a password and PIN are entered, users will need to select five security questions and provide answers to recall lost or misplaced information later.
Once a new account is created, users will be brought back to the myPers home page. From here, they can log into and out of their account, manage accounts and change features like passwords (utilizing their CAC credentials).
If you are experiencing errors logging in to or with the myPers website, please contact the A1 Service Desk at 210-565-5004 or DSN 665-5004. The A1 Service Desk can provide support with access issues 24/7 with the exception of New Year’s Day, 4th of July, Thanksgiving and Christmas.