The Air Force’s Personnel Center implemented revised Headquarters Air Force-mandated security upgrades to myPers on May 30.
Now, authorized users, to include Airmen without a Common Access Card, may access myPers using a Username/Password option--in combination with a new email temporary login code functionality--from any computer, on or off the Department of Defense network.
Airmen, Retirees and family members without a myPers account can request one using the steps below.
The myPers website has more than 3,500 articles covering a multitude of personnel-related topics. All first-time myPers users must create an account.
Enter the URL: https://mypers.af.mil into a web browser
Click “Create Account”
Complete the required fields and then click “Continue”
Passwords must by at least 15 characters long and contain at least one uppercase letter, a number, and a special character.
A user PIN must be 6 to 8 numerical digits.
Once a password and PIN are entered, users will need to select five security questions and provide answers to recall lost or misplaced information later.
Once a new account is created, users will be brought back to the myPers home page. From here, they can log into and out of their account, manage accounts and change features like passwords (utilizing their CAC credentials).
If you have a personal question or need assistance from the Total Force Service Center, you can send an email via myPers once you've logged on: Email the Total Force Service Center
OTHER CONTACT INFORMATION
Air National Guard and Air Force Reserve TFSC fax number:
(478) 327-2215 or DSN 497-2215
TFSC Mailing Address:
Air Force's Personnel Center
550 C Street West
Joint Base San Antonio-Randolph, TX 78150
Air Reserve Personnel Center
18420 E. Silver Creek Ave, Bldg 390 MS 68
Buckely AFB, CO 80011
A1 SERVICE DESK
If you are experiencing errors logging in to or with the myPers website, please contact the A1 Service Desk at 210-565-5004 or DSN 665-5004. The A1 Service Desk can provide support with access issues 24/7 with the exception of New Year’s Day, 4th of July, Thanksgiving and Christmas.