Team brings personal touch to personnel issues

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RANDOLPH AIR FORCE BASE, Texas --  A six-person team from the Air Force Personnel Center here spoke to Team Randolph members in two separate sessions Dec. 8 as part of the Air Force-wide "Spread the Word" tour.

The Spread the Word briefings provided information on personnel issues and delivery transformation, and allowed all Airmen direct contact with AFPC personnel to address concerns and provide feedback.

"These tours give the AFPC team a chance to talk to you directly about changes in personnel matters - changes that impact your life," Maj. Gen. K.C. McClain, AFPC commander, told those filling the seats at the base theater. "This also gives us a chance to hear from you, our customer, so we know how to make things work better for you.

"It's important that we continue to seek enhanced technology to improve how Airmen interface with the personnel system, thereby allowing Airmen and commanders the ability to control when they want to work personnel actions, it's also very important that all Airmen - civilian, enlisted and officers - remember that there are experts they can reach back to if they need assistance," General McClain said.

Specific topics covered in the Spread the Word briefings included 365-day deployment options, the Global Air and Space Expeditionary Force tempo-banding deployment system, civilian hiring procedures, assignment changes and anticipated uniform upgrades. 

In an open forum following the formal presentation, the panel answered questions from the audience that ranged from wounded warrior care to deployment requirements.

Teams are traveling to bases worldwide in order to reach the largest Air Force audience with their messages. The briefings began in September at major command and combatant command levels. A briefing team will visit every Air Force installation before the Spread the Word tours conclude later next year. Installation leadership will be notified of proposed tour dates.

For individual personnel questions, visit the AFPC "Ask" Web site, call the Air Force Personnel Center Contact Center at (800) 616-3775, or e-mail stw.workflow@randolph.af.mil.