DOD authorizes HSM for Pakistan relief efforts Published April 22, 2011 Air Force Personnel, Services and Manpower Public Affairs RANDOLPH AIR FORCE BASE, Texas -- The Department of Defense has approved the Humanitarian Service Medal for personnel who participated in humanitarian assistance and disaster relief operations in Pakistan following the flooding in Swat Valley on July 31, 2010. Military members must have provided at least one day of humanitarian assistance between July 31 and Dec. 15, in the immediate area of operation. Aircrews landing in the areas of operation during this period are also eligible. Members must provide source documents confirming HSM entitlement to their unit commander or designated representative. Source documents include temporary duty orders, travel vouchers, decoration citations, performance reports, etc. Documents must show the operation being supported, location and duration of service in the qualifying area. For more information, visit the Air Force personnel services website or call the Total Force Service Center at 800-525-0102.