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AF officials continue to consolidate personnel processes, actions

  • Published
  • By Tech. Sgt. Steve Grever
  • Air Force Personnel, Services and Manpower Public Affairs
Air Force personnel officials here are assuming some personnel actions from Air Education and Training Command bases over the next four months to help reduce workloads on base military personnel sections.

Master Sgt. Joseph Smith, the Air Force Personnel Center's sustainment superintendent, said AFPC has started processing limited duty status, change of reporting official updates and decorations requests for three AETC bases that were originally managed by base MPSs.

"Lackland, Randolph and Keesler (Air Force bases) were the first to use the new process, which resulted in reduced personnel processing times from the Air Force average of seven days to less than a day," said Sergeant Smith.

To help standardize these processes, Staff Sgt. Marvetta Graham Harper and other personnel technicians from the Total Force Service Center revamped training aides their office and other personnelists will use to manage how these personnel actions flow from AETC bases to AFPC.

"We revised a training aide for the unit commander or their designated representative and our technicians here to ensure training is standardized," said Sergeant Graham Harper.

Capt. Michael Meek, the TFSC's sustainment lifecycle chief, said AFPC has been conducting Base Level Service Delivery Module transactions at Lackland, Randolph and Keesler AFBs to evaluate what benefits the Air Force would gain from transferring this work from the MPSs and standardizing training.

"Each base does it a little bit differently, and we have our personnel technicians teaching Airmen how to do it one way," Captain Meek said. "Standardizing our processes helps us gain more efficiencies in how we do business."

The TFSC represents a fundamental shift in the way the Air Force delivers personnel services to Airmen and commanders, according to Lt. Col. Steven Zubowicz, the center's operations chief.

"By centralizing specific Base Level Service Delivery Module transactions within the TFSC, we are attempting to alleviate some of the workload from base-level military personnel sections while increasing the accuracy and speed of service to commanders and Airmen," Colonel Zubowicz said. "Thus far, the concept has proven viable at three AETC bases. By expanding to all of AETC, we will be testing our internal ability to handle a much higher case volume."

AFPC officials anticipate these personnel actions will be transferred from the remaining AETC bases by the end of June. For more information on BLSDM initiatives, call the TFSC at 800-525-0102, DSN 665-5000 or use the form on the personnel services website at https://gum-crm.csd.disa.mil under "My Account" using the "E-mail Us" link on the left side of the Web page.
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