AF starts migration of personnel information, services to new total force website Published Oct. 20, 2010 By Staff Sgt. Steve Grever DCS, Manpower, Personnel and Services RANDOLPH AIR FORCE BASE, Texas -- The Air Force is in the process of migrating personnel information and services to the new Air Force Personnel Services, or AFPERS website, moving the Air Force toward its goal of establishing a single online knowledge base for active duty, Air National Guard, Air Force Reserve, civilian members and retirees. "The Air Force is transforming the delivery of personnel information and services for total force Airmen through responsive, effective and modernized processes and capabilities," said Col. Steven Talley, chief of the Air Force Manpower and Personnel Program Integration Office. "The new website incorporates total force personnel information - what we call knowledge - and makes it available to all Airmen, online." According to Tom Oates, AFPC's knowledge management branch chief for the active duty component, each Air Force component did its part in the overall planning, coordination and execution phases of migrating more than 3,400 total force knowledge articles to the personnel services website. "We reconfigured the website to have the capability to serve all total force Airmen and retirees," Mr. Oates said. "The website reconfiguration plan included modifying our existing drop-down menus, specific customer segment menus and categories for knowledge articles to accommodate total force component content." According to Senior Master Sgt. George Macaluso, Air Force Reserve knowledge management operations superintendent, the new knowledge base will be "one stop shopping" for personnel information and services for customers. Knowledge articles from all components continue to be phased into the new website as they are updated and approved by component representatives, offering the most current and applicable information for customers. "While we want Reserve and Guard members to visit the AFPERS website, they can still find information on the ARPC and AFRC websites until the migration is completed in 2011," said Sergeant Macaluso. Thomas Pague, Air National Guard Personnel Services Delivery Transformation documentation management chief, said the consolidation of personnel information will ensure total force Airmen have only one official source to receive personnel-related content. Currently, there are numerous online resources for personnel information, and the content is not standardized for customers. "We worked together to make the collaboration happen for all rather than focus on one component," Mr. Pague said. This knowledge content migration is part of a larger Air Force Personnel Services Delivery Transformation initiative to integrate all active duty, guard, Reserve, civilian and retirees personnel information and services into one of many total force solutions. Customers can visit the new AFPERS site at http://gum.afpc.randolph.af.mil and can provide feedback about the site at https://gum.afpc.randolph.af.mil/cgi-bin/askafpc.cfg/php/enduser/doc_serve.php?p_sid=GXmXupck&2=WSS_Feedback.