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TFSC-SA officials tour Houston Emergency Center

Houston Emergency Center Director David Cutler explains the 9-1-1 call center's operational capabilities to Col. James Davis, Total Force Service Center-San Antonio director, during his team's visit Feb. 10. Air Force Personnel Center officials toured the HEC to learn about the center’s management strategies and operations processes that can be emulated in the TFSC-SA. (Air Force photo/Tech. Sgt. Steve Grever)

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