Officials update login requirements for AFPERS website

  • Published
  • By Tech. Sgt. Steve Grever
  • Air Force Personnel, Services and Manpower Public Affairs
RANDOLPH AIR FORCE BASE, Texas --  Air Force officials have refined the login requirements for the Air Force personnel services website to ensure users with expired passwords have 24-hour, seven-days-a-week access to the website without communications restrictions using a common access card.

Previously, an AFPERS account was disabled if the password was not changed every 60 days. Disabled accounts were inaccessible by CAC as well as by user name and password. After reviewing the website's login settings, Total Force Service Center officials changed the login requirements to give customers access to the AFPERS website using a CAC until they updated their account passwords.

"When your password expires after 60 days, you are still able to use your common access card to access the website without having to reset your password," said Christopher Krohn, AFPC's knowledge management system operations chief.

Since the website's migration to the Defense Information Systems Agency's Enterprise Computing Center in February, total force customers have been able to access the AFPERS website from any military or commercial computer using a CAC or username and password.

All active duty, Guard, Reserve and civilian Airmen will need to create an account at https://gum-crm.csd.disa.mil to log into the personnel services website using their common access card or a login name and password. Once they have an account created, they will be able to access personnel services and information from any home or military computer.

Airmen accessing the information from some personal-use Web browsers may need to download Department of Defense root certificates at http://www.dtic.mil/dtic/announcements/dodrootcertificates.html if they are having difficulties accessing the personnel services website.

Here are the password requirements for users to create a new account to access the personnel services website:
  • Password cannot be the same as the user's ID
  • Password cannot be the same as the user's social security number
  • Password must be at least 15 characters
  • Password must contain at least one uppercase letter
  • Password must contain at least one lowercase letter
  • Password must contain at least one number
  • Password must contain at least one special character
Users who have not been issued a CAC and are having difficulties creating an account on the website will need to call the Personnel Systems Operations Control Center at 800-525-0102, option 8. For more information on personnel services, visit the AFPERS website at https://gum-crm.csd.disa.mil.